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Return & Replace Policy

Your satisfaction is what we strive for. We offer a  comprehensive return policy to you. Before you want to return goods,  first please contact us to discuss the problem you are having. Most of  the time we can solve the problem by giving technical support and you  needn’t to send anything back. If there are irremediable defects with  the goods, you can return them back to us for repair or replacement  under our twelve months warranty.

Repair

In 2 year (from the date products were received), if  you find the products with quality problems (Non-human factors or  non-resistant external damage), it can be returned and repaired. You  need to send back to us the products in original package (you will pay  the shipping fees). When we receive the products sent back intactly, we  will repair it and ship them back to you again. We will pay the shipping  fees for the repaired products that we ship to you. Or you can also  find your local repairing place nearby and fix the faulty items, then a  copy of the receipt for repairing cost is requested to send to us and we  will pay the cost after check it. (Note: It is our  quality-control professional that give a final judgement on whether the  quality problems are caused by personal factors or non-resistent  external damage through the faulty item pictures you send to us. The  repairing cost should not be reimbursed by us if its quality problems  are caused be human factors or avoidable damage.)

Replacement

Non-quality Problems
In 30 days (from the  date products were received), if you find the products you choose are  not satisfying you in terms of color or size, it can be returned and  replaced under the following condition. You need to send back to us the  products in original package (you will pay the shipping fees). The  products should have not been used (except tryout). When we receive the  products sent back intactly, we will replace it with new ones and ship  them back to you. The shipping fees for the replaced products that we  ship to you should also be charged of you. Before sending the items for  replacement, please transfer through Paypal the supplymentary shipping  cost for turning back the replaced items from us first. As soon as the  payment completed, will we replace the items sent from you.

Quality Problems
In  30 days (from the date products were received), if you find the  products with quality problems (Non-human factors or non-resistant  external damage), it can be returned and replaced. You need to send back  to us the products in original package (you will pay the shipping  fees). When we receive the products sent back intactly, we will replace  it with new ones and ship them back to you again. We will pay the  shipping fees for the replaced products that we ship to you. (Note:  It is our quality-control professional that give a final judgement on  whether the quality problems are caused by personal factors or  non-resistent external damage. The purchased products will not be  repaired, replaced nor returned for free if its quality problems are  caused be human factors or avoidable damage.)

Return and partial refund

Our website cannot give a full refund for non-quality problems such as:
The product does not look like the ones in your picture.”
The product is not what I’d imagine it to be.
I am not satisfied with this product.”
”I didn’t realize before placing order that the items you sell are superior replica ones.”
In  7 days (from the date products were received), if you request returning  the purchased items because of the reasons above, you need to send back  to us the products in original package (you will pay the shipping  fees). When we receive the products sent back intactly, besides the  shipping fees, we will also deduct a certain amount of handling fee  based on your order total amount and give you a partial refund.

Return and full refund

In 7 days (from the date products were received), if  you find the products with quality problems, it can be returned and  refunded. You need to send back to us the products in original package  (you will pay the shipping fees). When we receive the products sent back  intactly, we will give you a full refund of the purchased item  (shipping fee not included). (Note: It is our quality-control  professional that give a final judgement on whether the quality problems  are caused by personal factors or non-resistent external damage. The  purchased products will not be repaired, replaced nor returned for free  if its quality problems are caused be human factors or avoidable  damage.)。

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